Frequently Asked Questions

Received a Letter?

You may have been identified as an heir to unclaimed assets. Please click here for information about the letter and how to verify.

Who is Capital Pacific Group?

Capital Pacific Group “CPG” is an investigative corporation licensed by the State of California. We specialize in returning assets to their rightful owners and heirs.

Why was I contacted by CPG?

A recent audit performed by CPG has prompted us to contact you regarding assets that you may be a named owner of accounts, or you may be an heir to these assets.

How did you find me?

As a licensed Private Investigation firm, we have access to vast archives involving past and present contact information for individuals and companies. Those records, along with our genealogical resources, enable us to find individuals at newer, more current addresses.

Why didn’t the original holder or reporter of the asset contact me?

The original holder most likely made attempts to contact the named owner of the asset at the address of record. If those attempts were not responded to, or if they were never received due to a change of address, then the original holder was obligated to report those accounts as “abandoned”.

How is CPG compensated for its services?

CPG will not ask for any fees upfront or request personal information from you. We work on a contingency fee basis. We receive our compensation once our clients’ claim is successfully completed and paid.

Are there any up-front costs?

The only cost to you is a notary fee. CPG is happy to reimburse you for this expense.

Isn’t this something I can do on my own?

Yes, however at CPG each claim is unique, and each client is important to us. We leverage our knowledge and investigative resources to solve even the most complicated of claims. Our niche and expertise is in the managing and packaging of documentation to ensure a successful recovery. Our value is we get you paid quicker without stress and aggravation.

What type of documentation will be required to submit a claim?
Each claim will require different documents depending on the circumstances involved. Personal Information may be requested in order to verify payment is being made to the rightful party. Your personal information remains private and secured. Please see our Privacy Guarantee here.

What happens if other heir’s do not respond?

Your claim is not predicated upon others. You will be paid your percentage of the claim regardless of other heirs’ responses.

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